Press

Our coverage in the trade press: Whether through technical articles, interviews, or user case studies, we share practical insights, perspectives, and project successes from the world of IT in our publications. Renowned trade publications such as IT Administrator, ConnectProfessional, and Computerwoche regularly feature topics from our company.

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Consulting4IT, LLC

Consulting4IT Expands Its DEXOps Portfolio with ControlUp

Waldbronn, April 9, 2026 – Consulting4IT GmbH, a leading provider of Digital Employee Experience Services (DEXOps) in the DACH region, is adding ControlUp as another technology partner to its solution portfolio. The goal is to provide companies with even more tailored support in analyzing and optimizing their IT workstations and to improve the user experience in the long term.
Consulting4IT, LLC

F4SD from Consulting4IT Now Features Remote Control and AI Analysis

Waldbronn, August 15, 2025: With its new Remote Control feature, Consulting4IT is introducing a major enhancement to its F4SD product—a specialized application for first-level support that automates processes based on real-time analyses and automatically documents them. In addition to efficiently consolidating relevant support functions, the new, fully integrated feature now enables encrypted and rapid remote access to the workstation of the user seeking assistance. The resulting effective combination of live data and screenshots from remote sessions also allows for the targeted and focused use of AI to quickly resolve issues. The innovation will be unveiled for the first time at it-sa 2025 in Nuremberg.
Consulting4IT, LLC

Consulting4IT Named a Top Consultant for the Fifth Consecutive Year

Waldbronn, June 27, 2025 – Consulting4IT has once again been named one of the top consultants for small and medium-sized businesses in Germany. On June 27, 2025, the company was awarded the TOP CONSULTANT seal at the German SME Summit in Mainz—for the fifth consecutive year. The award was presented by former Federal President Christian Wulff, who serves as a mentor for the competition.
Consulting4IT, LLC

Consulting4IT and Makro Factory Announce Partnership

Waldbronn, May 30, 2025 – Consulting4IT GmbH and Makro Factory GmbH & Co. KG have entered into a strategic partnership. Building on shared values and expertise, the two companies will combine their strengths to benefit their customers. Under the new agreement, each partner’s proprietary products will also complement the other’s offerings.
Consulting4IT, LLC

Senate Appointment of Mirko Oesterhaus

Waldbronn, April 15, 2025: Mirko Oesterhaus, one of the managing directors and partners of Consulting4IT GmbH, has been appointed to the Senate of Economy. The ceremonial appointment took place on April 7, 2025, in Berlin as part of a lecture event organized by the Senate of Economy Germany e.V. and the Senate of Economy Europe at the Federal Press Conference Center with former Federal President Joachim Gauck and Dr. Franziska Brantner, Federal Chair of Alliance 90/The Greens and Parliamentary State Secretary at the Federal Ministry for Economic Affairs and Climate Action. The award recognizes not only Oesterhaus’s personal expertise as an entrepreneur. Rather, the topics of sustainability, serving as a role model in corporate culture, and the company’s economic success are key factors. These are areas to which Managing Directors Christian Müller, Patrick Hild, and Mirko Oesterhaus have paid particular attention since the company’s founding.
Consulting4IT, LLC

F4SD: Analysis capabilities now available for Windows on ARM

Waldbronn, April 11, 2025: With the latest technology update to its F4SD product, Consulting4IT GmbH ensures that devices running Windows 11 on ARM can also be seamlessly integrated into the analysis and support processes of service desks.
Consulting4IT, LLC

connect professional

Proactive Problem Management as a Managed Service

With its DEXOps service, Consulting4IT offers a managed service that helps companies identify and prevent IT issues early on. Through daily monitoring and analysis of IT data, incidents are proactively prevented and employee satisfaction is increased. The integration of analytics into business and IT processes, along with regular optimizations based on the DEX solution Nexthink, ensures sustainable improvement of IT processes. A transparent pricing model enables full cost transparency and predictable service quality without additional investments in specialized personnel or training.
Consulting4IT, LLC

it-daily.net

Customer Panel – Optimal IT Communication in the Workplace

Consulting4IT has further developed the Matrix42 add-on “Customer Panel” to streamline IT communication and reduce the workload on support teams. With features such as real-time pop-ups for IT updates, direct ticket creation, and performance optimization for up to 10,000 clients, the tool ensures faster, seamless communication—even outside the corporate network.
Consulting4IT, LLC

IT & Production

Artificial Intelligence in IT Support

Efficient IT support helps prevent disruptions. However, the processes behind it are often not transparent enough. Artificial intelligence offers a way to automate ticket analysis and improve efficiency through data collection. In the long term, this holds the promise of cost savings in IT support.