Patch Management Installation

All-inclusive package at a fixed price

You are already using Matrix42’s Empirum client management system and are very satisfied with it. However, you would like to ensure that your managed client systems are always up to date with the latest patches—especially the operating systems, Microsoft products, and software from other
providers. As part of your ongoing efforts to simplify and automate your IT processes, you would therefore like to implement a patch management
system. A patch management system is available for your current Empirum solution, and you would like to use it.

Your request: Professional installation and implementation of the patch management system by experienced specialists, so that you receive a solution that works reliably and can be used over the long term.

Screenshot from the patch management tool. A large table with detailed information shows which patches have been installed and which are still missing.
Screenshot from the Matrix42 Management Console showing the configuration status.

Our part

Our certified experts know what matters and how to properly implement the Patch Management add-on. Thanks to our many years of project and process experience, as well as our specialization in Matrix42 products, you’ll have true experts at your disposal when you work with us.

Technical requirements:

  • Empirum: A Functional Client Management System
  • Server Internet access
  • See document: Requirements and Recommendations for Empirum Customers

Licenses:

  • License key available
  • Access to the Matrix42 Marketplace

Customer contact:

  • Client Management Administrator (Application Owner)
  • Network Administrator (as needed)

Kick-off Workshop:

  • Joint Process Definition
  • Clarification of Responsibilities
  • Establishment of Testing and Release Policies
  • Selection of Manufacturers and Products
  • Definition and Selection of the Required Patch Groups
  • Setting Scan and Fix Times

Technical implementation:

  • Review of the Existing Empirum Installation
  • Enter the license key for Patch Management
  • Patch Management Configuration Based on the Workshop: Catalog Synchronization, Selection of Vendors and Products, Setup of Patch Groups
  • Functional Test
  • Preparation of Installation Documentation

On-the-job training / Acceptance:

  • Brief System Orientation for Administrators

Result

With this package, you’ll receive a field-proven implementation and deployment of the patch management solution from
Matrix42. Thanks to the comprehensive add-on for Empirum, patch management in your company is largely automated, simplified, and professionalized
. Clients are regularly scanned for missing patches, and the appropriate patches are deployed as needed. After defined testing and approval of the patches, they are installed fully automatically. By implementing the Matrix42 patch management system, you can be virtually certain that your client systems are always up to date with the latest patches. As an added benefit, this reduces the workload associated with patch management for your IT department, allowing them to focus on other projects.

Photo by Patrick Hauer, Authorized Signatory and Head of Service Management at Consulting4IT.

Patrick Hauer

Our Head of Service Management will be happy to answer your questions.