Add-ons for Matrix42
The Perfect Complement - Consulting4IT Add-ons for Matrix42
By choosing Matrix42, you’ve selected a top-tier solution for your IT and enterprise management. Matrix42 covers a wide range of needs, from asset management to a variety of IT services. But how can you further enhance this robust foundation? The answer lies in the custom-developed add-ons from Consulting4IT. Discover the benefits of this synergy and invest in a future-proof, adaptable, and efficient IT infrastructure.
Analyse Depot
Matrix42 makes data transparent; the Analyse Depot makes the data actionable!
Asset Management Plus
The Custom Pack, which includes the “Warehouse & Logistics” and “Inventory” modules, helps drastically reduce manual tasks.
Customer Panel
The Customer Panel ensures that announcements—such as service disruptions or ticket changes—are immediately visible.
LIAM
With LIAM, employees can request access permissions for server-based file shares and folders through the Matrix42 self-service portal.
Live Ticker
The live ticker for the Matrix42 Service Desk keeps service and support staff up to date.
MALM
With its high level of automation, MALM supports the management of your data throughout the entire asset lifecycle.
Service Catalog Plus
The Matrix42 Service Catalog makes the IT services offered by a company available to users. The Custom Pack expands the range of features.
Why Consulting4IT add-ons are the perfect complement to your Matrix42 solution
Tailored to customer needs
Our add-ons and custom packs are the result of extensive customer interactions. Throughout numerous Matrix42 projects, we have repeatedly heard similar requirements from our customers. These requirements often arose during the same project phases. Instead of performing individual and time-consuming customizations each time, we took an innovative approach: We consolidated the requirements of many customers and developed a best-practice approach based on them. This approach is directly incorporated into our add-ons, enabling us to offer standardized products that can be seamlessly integrated into our customers’ Matrix42 systems.
Think outside the box
By taking into account the needs of customers of all sizes and from a wide range of industries, our add-ons provide comprehensive insights and a broad perspective. This enables all our customers to benefit from the experiences and needs of others and to adapt their own processes accordingly.
More than just technical tools—processes that work
Our goal is not simply to provide the technology. Instead, we strive to implement established and proven processes for our customers. These processes are technically supported by our add-ons, enabling seamless and effective implementation in practice. Accordingly, we focus on providing a comprehensive solution that takes into account and optimizes both the technical and procedural aspects of your business.
Consistent quality and easy integration
Thanks to our close collaboration with Matrix42, we are able to map processes in a standardized and efficient manner. Our add-ons undergo rigorous quality controls to ensure seamless integration into a wide variety of customer environments. This quality assurance is essential to guarantee standardized deployment.
Ongoing development and support
Our add-ons and custom packs are constantly evolving to meet new customer needs and market changes. This ongoing development process ensures that all customers can benefit from customized solutions. In addition, each add-on is supported by our team. This allows questions and issues to be resolved quickly and efficiently without the need for time-consuming consulting appointments.
Marcel Nyhuis
Our CSM team is here to answer your questions about our products.