Basic Cloud Installation

All-inclusive package at a fixed price

Your company has grown steadily, and with it, the IT challenges it faces—which now encompass a wide range of services: asset and license management, data backup, incident and problem management, and much more. All of this can no longer be organized on an ad hoc basis. That is why you have chosen the Matrix42 cloud solution. With the Matrix42 Enterprise Service Management Suite, you have an out-of-the-box solution that provides your IT department with a solid and effective foundation right from the start. Now all that remains is to implement it. 

Your request: Professional implementation, installation, and commissioning of the cloud solution by experienced specialists.

Screenshot from the Matrix42 Self Service Portal. The home page displays a search bar, announcements, and products from the catalog, as well as activities and tickets.

Our part

Our Matrix42-certified experts know what matters and, drawing on their years of best-practice experience, guarantee the success of your Enterprise Service Management project—so your IT team finally gets the tools it needs to do its job.

  • System deployment by Matrix42
  • Availability of login credentials
  • A dedicated contact person / administrator on your side
  • Deployment of the Matrix42 Enterprise Service Management Suite via Matrix42 Cloud
  • Documentation of Connections
  • Ready-to-use system
  • Training for Your Administrators
  • Active Directory integration for system login
  • Connecting an SMTP server for sending emails
  • Creating an emergency account
  • System Training for Administrators
  • Content creation
  • Integration of additional connectors or data providers
  • Setting up backup scenarios

Result

Once our experts have set up the Matrix42 Enterprise Service Management System via the cloud, it will be fully operational and ready for use. In addition, it will already be connected to Active Directory and the SMTP server. Your administrators will have received proper training and should therefore be able to use and manage the system. Your company will thus benefit from professional IT management that can be supplemented and further expanded in the future as needed.

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Photo by Patrick Hauer, Authorized Signatory and Head of Service Management at Consulting4IT.

Patrick Hauer

Our Head of Service Management will be happy to answer your questions.

Schedule an appointment now