Empirum Basic Installation
All-inclusive package at a fixed price
Until now, your workstation systems have been installed, configured, and maintained manually and sequentially by your IT staff. This has been a laborious process—the operating system, drivers, and required software products must be manually installed and set up on every single computer. This process consumes time and resources, while your IT team is already stretched thin. You therefore want to automate this process as much as possible. You want to reduce the workload on your IT team and ensure that existing and new endpoints are set up quickly and professionally. With Empirum, Matrix42 offers the right solution for modern client management.
Your goal: A smooth implementation of the new client management solution, with a structured project kickoff and minimal risk. At the same time, your IT team should build the necessary product knowledge to subsequently operate the solution independently and sustainably.
Our part
Our certified experts know what matters and how to implement Empirum professionally. Thanks to our many years of project and process experience, as well as our specialization in Matrix42, we support you every step of the way—from joint project planning and basic technical installation to knowledge transfer and successful system acceptance.
Requirements
Technical requirements:
- You will be provided with detailed information before the project begins, and you must be prepared accordingly on the day of installation.
Licenses:
- License key available
- Access to the Matrix42 Marketplace
Customer contact:
- IT Director (Kick-off Workshop)
- Client Management Administrator (Application Owner)
- Network and Firewall Administrator (as needed)
- SQL Server Administrator (as needed)
What you can expect in detail
Kick-off Workshop:
- Requirement Gathering and Verification of System Requirements
- Preliminary Planning of the Project
- Open discussion and clarification of questions
Technical implementation:
- Basic Installation: Empirum, patch, and hotfix installation; configuration of basic services; functional testing
- OS Deployment: Importing an OS source, importing drivers for a hardware model, basic configuration for OS rollout, test installation
On-the-job training / Acceptance:
- Exemplary Package Development and Knowledge Transfer
- Preparation of Installation Documentation and System Acceptance
Course Participation (Consulting4IT Academy):
- One-person enrollment in the Empirum I training course
Out of Scope
- Introduction to Patch Management
- Introduction to Staff Back-up
- Introduction to FastViewer Remote Control
- Introduction to the Depot Server
- DMZ Depot
Result
With this installation package, you can professionalize your client management while reducing the workload on your IT staff. You’ll receive a fully functional Empirum base installation at a fixed price. Our experts will set up the solution, configure the necessary base services, and perform a test installation of an operating system, including driver integration. As part of on-the-job training, we’ll teach your administrators the necessary know-how using an example package creation and document the entire installation process. This will lay the foundation for the successful and sustainable operation of your Empirum environment. For an optimal start, we also recommend participating in our “Matrix42 Empirum I” training course at the Consulting4IT Academy.
Patrick Hauer
Our Head of Service Management will be happy to answer your questions.