Analyse Depot for Matrix42
Transparent data analysis – dynamic, high-performance, integrated
The Analyse Depot is distinguished by its ability to analyze complex relationships between technical, organizational, and business data from the Matrix42 environment. This data is interpreted and presented in the form of dynamic visualizations and insightful reports.
The unique advantage: The modern REST API interface enables direct integration with the Matrix42 system without requiring a direct connection to the database. This ensures resource-efficient, high-performance processing of large volumes of data. In addition to optimized SQL queries for fast data processing, the clearly structured modular design—based on Matrix42 standards—ensures a high level of user-friendliness.
In this way, the Analyse Depot ensures continuous improvement in data quality and provides comprehensive transparency—not only for IT teams, but also for budget managers, who benefit particularly from the precise analyses. This makes it possible, for example, to analyze future cost trends and make strategic decisions based on well-founded data.
More than just a tool: Your first step toward continuous improvement
The purchase of the Analyse Depot includes one day of consulting per year with an experienced consultant. On this day, the consultant works with the client to interpret and prioritize the analysis results and translate them into concrete recommendations for action. The focus is not only on implementing operational improvements but also on the targeted further development of the entire Matrix42 environment.
This is how the Analyse Depot becomes a strategic tool: It not only provides transparency regarding current weaknesses but also identifies opportunities for improving efficiency. As a result, the tool enables comprehensive process improvements and informed decision-making—with direct benefits for operations, the budget, and future sustainability.
Analysis Examples
The Analyse Depot covers all core areas of Matrix42 Enterprise Service Management. With interactive dashboards and detailed reports, users gain a clear overview of the following areas:
Administration
- Analysis of module activations to identify potential conflicts
- Issues encountered during the execution of workflow instances and import definitions
- Analysis of permission assignments by role, user, and configuration element
Assets
- Data Quality Check
- Overview of Available Assets
- Inventory ratios
- Distribution of Operating Systems
- Analysis of Model Diversity
Licenses
- Verification of data quality for software products and licenses
- Estimation of the required budget based on reference prices
- Analysis of licensing requirements and available usage rights
- Support with procurement planning
Master data
- Data Quality Check
- Inactive users who still have assigned responsibilities, assets, and services
Services
- Trend in service bookings over time
- Service revenue from a service management and cost center perspective
Service Desk
- Analysis of the handling of tasks, trouble tickets, service requests, issues, and changes
Contracts
- Flexible determination of the fiscal year
- Trend in planned and actual costs from the last fiscal year to the year after next
- The burden on future budgets caused by contracts
- Data Quality Check for Contracts with Contract Items and Cost Planning
- Analysis of ordered, delivered, and billed quantities
Marcel Nyhuis
Our CSM team is here to answer your questions about our products.