Press

Our coverage in the trade press: Whether through technical articles, interviews, or user case studies, we share practical insights, perspectives, and project successes from the world of IT in our publications. Renowned trade publications such as IT Administrator, ConnectProfessional, and Computerwoche regularly feature topics from our company.

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Consulting4IT, LLC

F4SD integrates Microsoft Intune

Waldbronn, November 13, 2024: Consulting4IT GmbH is expanding its in-house developed tool, F4SD, with an interface to Microsoft Intune. Thanks to its intuitive dashboard interface and efficient Quick Actions, F4SD already significantly streamlines the daily work of first-level support. The new interface now enables first-level support to integrate information from Intune into the incident management process without needing access to the Intune console. For example, support staff gain comprehensive visibility into the compliance status of clients and devices, allowing them to take proactive measures as needed. The solution’s expansion was already successfully presented at the IT trade fair it-sa 2024 in Nuremberg.
Consulting4IT, LLC

IT Daily

Consulting4IT GmbH Optimizes Portfolio Analysis

Consulting4IT GmbH has released a major update to its Matrix42 add-on, “Analyse Depot,” which brings significant improvements for users. Learn more in the following article.
Consulting4IT, LLC

connect professional

IT Analytics and the Chicken Coop Dilemma

When the IT department is in disarray and the daily flood of incidents gets out of hand, good advice is hard to come by. Read this article to find out how companies can get this chaos under control with a specialized IT analytics service—and how IT security can even benefit from it.
Consulting4IT, LLC

connect professional

AI for Greater Efficiency in the Service Desk

The F4SD application, developed by Consulting4IT, is designed to significantly boost the efficiency of first-level support through an intuitive dashboard interface. The company plans to further enhance this capability with the help of AI. Read the article to learn how AI-powered ticket analysis works.
Consulting4IT, LLC

IT & Production

Asset Management Based on Three Pillars

Asset management systems often promise ease of use. However, if processes, software, and tools are not properly aligned, this can lead to problems. The following article provides insights into how companies can effectively structure their asset management.
Consulting4IT, LLC

New update for LIAM

The latest update to the Consulting4IT LIAM add-on enables companies to manage permissions even more easily and efficiently. Starting now, users can request AD group permissions directly and immediately through the Matrix42 Self Service Portal—a significant time saver for the IT department.

Waldbronn, November 13, 2023: The Matrix42 add-on LIAM – Light Identity Access Management – was developed specifically by Consulting4IT to automate the process of requesting permissions and thereby significantly reduce the workload on IT. This is based on the Matrix42 Service Catalog, which, when used with LIAM, enables users to request (NTFS) folder or Microsoft Teams permissions and create new folders, among other things. The latest update to LIAM now also simplifies the process of requesting permissions for AD groups, saving the IT department time and effort.
Consulting4IT, LLC

IT & Production

When the machines are down - Emergency support for the service desk

IT support plays a critical role in businesses, particularly in the manufacturing sector, as IT issues often disrupt operations across the board. Despite their responsibilities, support staff frequently lack the necessary digital tools and recognition. Read the article to learn how an innovative approach to first-level support could specifically address both of these issues.
Consulting4IT, LLC

connect professional

The Asset Hunter

A shadow realm of data corpses, orphaned assets, and forgotten treasures: this is the less glamorous side of asset management. It affects us all—everyone has it—yet hardly anyone pays it any attention. But why is that? Read the article on pages 14 and 15.
Consulting4IT, LLC

F4SD Performance Monitor

With the latest update, the F4SD service desk application gains a monitoring feature that provides objective metrics on the tool’s performance and effectiveness. In this way, Consulting4IT also gives its clients’ management teams the ability to assess success on a case-by-case basis.

Waldbronn, August 8, 2023: With the F4SD update “F4SD Performance Monitor,” Consulting4IT is making a bold statement. After all, it is highly unusual for a manufacturer to provide a tool that allows for objective measurement of its own success. In doing so, Consulting4IT is not only expressing its firm conviction regarding the application’s efficiency. The software manufacturer also offers its customers a reliable way to verify ROI for themselves—true to the motto: Trust is good, verification is better.