Matrix42 Workflow Designer I
Using a workflow engine is one thing—transforming a business process into a technical workflow is quite another. The Matrix42 Workflow Designer I training course bridges the gap between business processes and technology.
According to the manufacturer, the Matrix42 Workflow Designer is designed to make designing and managing workflows a breeze. The question remains: How does a business process become a workflow? The Matrix42 Workflow Designer I training course bridges the gap between a pure business process and its transformation into a technical workflow.
This knowledge transfer goes far beyond the usual technical training on how to use the Matrix42 Workflow Engine. Using typical examples from the day-to-day operations of more than 200 Matrix42 service desk customers, the training imparts essential expert knowledge. Through numerous exercises, participants gain all the necessary knowledge to create a functional technical workflow—from documenting a business process to its technical implementation in the tool. They benefit from the trainer’s extensive project experience and take a major step forward together in workflow design and implementation.
Target audience
This training is designed for IT process managers and administrators of Matrix42.
Requirements
Participants should have completed the Matrix42 Administration II training course in advance or have practical experience with the topics covered in that course.
Brief Agenda
General Information About the Workflow Engine
- Workflows in Matrix42
- Concept
Exercises based on case studies
- Action Workflows
- Compliance Rule Workflow
- Provisioning workflows
- Activation workflows
What our participants say
