Philipp Baumgarten
Job Title: Service Management Consultant
With Consulting4IT since: January 2017
Academy trainer since: January 2019
Professional Background:
Philipp Baumgarten has been working in client management since 2013 and has been working closely with Matrix42’s Empirum ever since. In 2017, he joined the Consulting4IT consulting team. Since then, he has been assisting clients from a wide range of industries in implementing their specific requirements within their Matrix42 systems—often in highly complex IT environments. The experience he has gained in this work now forms the foundation of his training programs and is directly incorporated into his practical knowledge-sharing sessions.
“I truly enjoy sharing my knowledge with interested participants. It never gets boring, because the diversity of our clients keeps things fresh. I also value the inspiration I gain from the many conversations I have between training sessions. This gives me new ideas for my own professional growth and for developing creative, practical solutions in the Matrix42 environment. I always recommend to our clients that, whenever possible, they don’t handle client management on their own: This way, the pros and cons of approaches and decisions can be better assessed and justified together—even when presenting to superiors.”
