Jannik Kachur
Job Title: Service Management Consultant
With Consulting4IT since: June 2021
Academy coach since: November 2021
Professional Background:
Jannik Kachur began his career in internal IT and held various positions, ranging from the service desk to managing IT administration on the client side, and eventually becoming a project manager in a corporate setting. Today, he works as a consultant in the Service Management division at Consulting4IT, focusing on the Matrix42 Service Desk, the Service Catalog, and Asset Management. His training sessions on the Service Catalog are consistently practice-oriented and demonstrate how processes can be mapped cleanly, efficiently, and transparently using Matrix42.
“I find it motivating to share my experience and knowledge. My training sessions focus on practical solutions, engaging with interesting topics, and occasionally exploring new approaches.”
