Job Title: Service Management Consultant

With Consulting4IT since: November 2023

Academy trainer since: January 2026

Professional Background:

Eugen Hafner studied business informatics with a focus on project management and worked as a freelance software developer while still in school. Today, he works as a technical consultant at Consulting4IT, where he implements client requirements on the Matrix42 platform.

Photo by Eugen Hafner, Service Management Consultant at Consulting4IT.

“I’m passionate about how IT can make our work easier. What I enjoy most is seeing participants succeed in their learning and building practical expertise together. Matrix42 is a comprehensive platform and can seem overwhelming at first. That’s why it’s important to start small and celebrate small successes—then Matrix42 can actually be a lot of fun!”

Photo by Mandy Gahlert, Head of the Academy at Consulting4IT.

Mandy Gahlert

Our Academy Director is happy to answer any questions you may have.