The help desk resolves issues in just a few minutes—but how much time is then wasted on manually documenting the tickets?

In this webinar, we’ll show you how F4SD reduces this workload. The solution automatically captures relevant information during the support call, documents the actions taken, and transfers all results directly to Matrix42. The result: less follow-up work, consistent documentation, and more time to address the next issue.

In a live demo, we'll show you:

• How F4SD instantly provides help desk agents with the full context regarding the caller
• How to automate recurring tasks with the click of a button
• How everything is automatically documented in the Matrix42 ticket

The result: Up to 25% more tickets resolved—with the same team.

The webinar will be recorded. All registered participants will receive the recording via email afterward.